Welcome Letter from the CEO
Welcome to the BSO – Business Services Office website.
We are a group of highly dynamic, creative and talented people, ready to go that extra mile to create first class services for our customers. It’s our employees that make BSO a great place to work, and the reason why our clients choose to work with us on their most challenging projects. This is the basis on which our successful and innovative reputation is based.
We have created BSO to facilitate other businesses’ work, not only in Lebanon, but in all Middle East area. Today I am proud to say that we have achieved this challenging goal in so many differentiating and effective ways and countries.
When we say we are a support for your business, we mean it. Through decades of experience and IATA certificate, we’ve become one of the few companies in Lebanon who can offers you six different services in many different fields, which are not only the back bone of BSO, but also the trigger of our growth into new challenges. Our main differentiators are based on constant innovation and the customer care. Owing to such mindset, we have confidently marched towards new market and service expansions; successfully proved ourselves in Recruitment, HR Outsourcing services, Travel and Tourism, Event Management, Insurance, Real Estate; expanded our brand name to become a group company with three branches in different areas in Lebanon and soon we will be opening our first branch in Egypt.
Please feel free to explore our website, to learn more about who we are and what we do. Get to know us and our services, and let us know what we can do for you.
We are looking forward to working with you.
CEO of BSO
January 14, 1988 was the starting point of Business Services Office to take off from his home town in Bikfaya, El Metn. The founder, Nabil Sebaaly, was at the peak of his enthusiasm after graduation and very passionate about the Travel and Insurance services he initiated then. Not long after, when BSO on May 1, 1991 obtained the IATA certificate / license, which was essential in boosting the travel business and marked the first success initiative for his business. In 1996 his ambition to expand his business found its way to the city, and another office was established in Freeway Center, Sin El Fil, Beirut, to increase BSO’s operations with Recruitment, Outsourcing and Event Management services. Short time later, his third branch in Mtayleb opened its door in 19XX, to swell the services and add Insurance and Real Estate department.
To offer the best services that will always give a memorable and unforgettable experience to our clients and to always upgrade our services in an innovated way to keep serving you better.
Our Vision in to establish the premier and the finest services in the country while maintaining our uncompromising principles while we grow.
We care about your business because the only way for us to grow is together with our long-term customers and partners. Thus BSO delivers services and experience like no other. Here are some reasons why:
• Professionalism – We are a 24/7 team of dedicated professionals who are driven by your business results. We have turned our work into a lifestyle that we enjoy, always delivering something extra to our customers.
• Reputation – Here at BSO, honesty and integrity are in our DNA and company values. We are open and honest in our communication with you, and we promise only what we can deliver.
• Experience – BSO is not a new company in the market. We have 3o years of Experience in what we are doing, in addition of IATA certificate / license that give us the opportunity to serve you experimentally and efficiently.
• Our customers – BSO’s customers are International companies, whom they gave us all their trust to serve them in a very ethical professional way.
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We care about people and the role of their work.
We respect them, trust them, support them and enable them to achieve their career goals.
We recognize everyone’s contribution to our success – staff, clients and candidates.
We constantly challenge the norm and take risks. We also find new and better ways to improve our doings
We are committed to honesty, loyalty, and a high standard of ethical conduct
We share our knowledge, expertise and resources so that everyone understands the importance of what is happening in the career world and respond accordingly.
We actively listen and act upon this information to improve solutions and services.
We are committed to providing the highest level of customer service. We extend this to our agents, their customers and our preferred suppliers
- Team Work
Alone we can do so little, together we can do so much
In this part maybe we should mention the certifications of our company Ex. IATA…